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Capacity decision record template

Copy these tables for a material Capacity Operations (CapOps) decision, including a hold, deferral, or exception. Replace prompts and preserve the evidence available when the choice was made. Separate technical suitability, commercial approval, and business-risk acceptance if different authorities own them. Link sensitive evidence rather than copying it into a public record.

Decision context

Field Entry
Decision identifier, version, and state Proposed, approved, held, superseded, or closed; history reference
Question to decide A specific choice, not a general status update
Workload, business outcome, and criticality Profile reference and consequence of doing nothing
Demand and forecast versions Normal, peak, recovery, or named combined scenario
Technical demand Service, family, quantity and unit, location or zone, required window, ramp, and duration
Constraints and dependencies Performance, regulatory, commercial, operational, and shared recovery restrictions
Decision authority and deputy Named authority for this specific decision
Related risks and commitments Stable record references

Evidence and assumptions

Claim or assumption Fact, inference, or unknown Source and observed date Exact scope and conditions Limitations and freshness rule Evidence owner
Enter claim State category Approved reference and date Time, location, family, quantity, and mechanism What it does not establish; next check Named owner

Keep forecast, quota permission, financial obligation, capacity entitlement, allocation, and successful deployment evidence distinct. A service listing, discount, or recovery architecture does not establish deployable capacity.

Options and timing

Option, including doing nothing Technical feasibility Cost or obligation and business effect Implementation or acquisition lead time Validation time and uncertainty allowance Last responsible decision deadline Residual risk
Enter option Evidence, prerequisites, and constraints Include delay, reduced service, and exit costs where relevant Estimate and supporting reference Locally justified assumptions Required date less applicable lead time What remains unestablished

Authorized outcome

Field Entry
Chosen option and rationale Explain why it is preferable under the stated assumptions
Alternatives rejected Reasons, including infeasibility before their deadlines
Technical approval Authority, scope, date, conditions, or not applicable with reason
Commercial or budget approval Authority, obligation, date, conditions, or not applicable
Business-risk acceptance Named acceptor, delegated basis, consequence, expiry, or escalation required
Decision date and validity When it was made and how long its conditions apply
Residual risks and disagreements Linked records and material dissenting evidence
Communication and receiving owners Who must act and who acknowledged the handoff

Execution and verification

Action Executor Due date Prerequisites Acceptance evidence Result and verification owner Revisit trigger
Specific authorized action Named owner Date before option window closes Approvals and dependencies Test or observed outcome Reference, date, and result Demand change, failed condition, stale evidence, or expiry

Exception fields, when applicable

Field Entry
Guardrail and precise deviation Which control is not met and affected scope
Reason and compliant alternatives considered Evidence for why an exception is needed
Compensating controls Actionable measures, owners, and verification
Exception approver and residual exposure Authority for the actual risk, not merely the facilitator
Expiry and revalidation plan Date, owner, and evidence required for closure or a new decision
Stop or escalation condition What invalidates permission to continue

Do not silently renew a decision or exception after its assumptions change. A completed action is not a verified outcome until its acceptance evidence is reviewed.