Capacity decision record template
Copy these tables for a material Capacity Operations (CapOps) decision, including a hold, deferral, or exception. Replace prompts and preserve the evidence available when the choice was made. Separate technical suitability, commercial approval, and business-risk acceptance if different authorities own them. Link sensitive evidence rather than copying it into a public record.
Decision context
| Field |
Entry |
| Decision identifier, version, and state |
Proposed, approved, held, superseded, or closed; history reference |
| Question to decide |
A specific choice, not a general status update |
| Workload, business outcome, and criticality |
Profile reference and consequence of doing nothing |
| Demand and forecast versions |
Normal, peak, recovery, or named combined scenario |
| Technical demand |
Service, family, quantity and unit, location or zone, required window, ramp, and duration |
| Constraints and dependencies |
Performance, regulatory, commercial, operational, and shared recovery restrictions |
| Decision authority and deputy |
Named authority for this specific decision |
| Related risks and commitments |
Stable record references |
Evidence and assumptions
| Claim or assumption |
Fact, inference, or unknown |
Source and observed date |
Exact scope and conditions |
Limitations and freshness rule |
Evidence owner |
| Enter claim |
State category |
Approved reference and date |
Time, location, family, quantity, and mechanism |
What it does not establish; next check |
Named owner |
Keep forecast, quota permission, financial obligation, capacity entitlement, allocation, and successful deployment evidence distinct. A service listing, discount, or recovery architecture does not establish deployable capacity.
Options and timing
| Option, including doing nothing |
Technical feasibility |
Cost or obligation and business effect |
Implementation or acquisition lead time |
Validation time and uncertainty allowance |
Last responsible decision deadline |
Residual risk |
| Enter option |
Evidence, prerequisites, and constraints |
Include delay, reduced service, and exit costs where relevant |
Estimate and supporting reference |
Locally justified assumptions |
Required date less applicable lead time |
What remains unestablished |
Authorized outcome
| Field |
Entry |
| Chosen option and rationale |
Explain why it is preferable under the stated assumptions |
| Alternatives rejected |
Reasons, including infeasibility before their deadlines |
| Technical approval |
Authority, scope, date, conditions, or not applicable with reason |
| Commercial or budget approval |
Authority, obligation, date, conditions, or not applicable |
| Business-risk acceptance |
Named acceptor, delegated basis, consequence, expiry, or escalation required |
| Decision date and validity |
When it was made and how long its conditions apply |
| Residual risks and disagreements |
Linked records and material dissenting evidence |
| Communication and receiving owners |
Who must act and who acknowledged the handoff |
Execution and verification
| Action |
Executor |
Due date |
Prerequisites |
Acceptance evidence |
Result and verification owner |
Revisit trigger |
| Specific authorized action |
Named owner |
Date before option window closes |
Approvals and dependencies |
Test or observed outcome |
Reference, date, and result |
Demand change, failed condition, stale evidence, or expiry |
Exception fields, when applicable
| Field |
Entry |
| Guardrail and precise deviation |
Which control is not met and affected scope |
| Reason and compliant alternatives considered |
Evidence for why an exception is needed |
| Compensating controls |
Actionable measures, owners, and verification |
| Exception approver and residual exposure |
Authority for the actual risk, not merely the facilitator |
| Expiry and revalidation plan |
Date, owner, and evidence required for closure or a new decision |
| Stop or escalation condition |
What invalidates permission to continue |
Do not silently renew a decision or exception after its assumptions change. A completed action is not a verified outcome until its acceptance evidence is reviewed.
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